by silversv6 » Sun Jun 30, 2013 6:45 pm
Yeh I know jezza, that's why in the first place I requested holden cust serv to send down my old unit & get It flashed back, blue screen, camera & rse, then send it back to the dealer to fit it. At first they were going to, but no they made me wait six weeks for Justin to come and give me the result that I have now. My reason for that was so it was all done properly once & never needed to be touched again.. Now six months later. I told the dealer to request a VCI, and he did but the techs would not give them one & let them do it. He showed me all the emails he sent to the techs & the result the techs gave him. A big FULL stop at VCI !! Even with the VCI, I don't think the local guys are too keen to try it after all the headaches they have had with it. I asked another dealer 40k's from here & he said no problem, if I can get holden to send him the software on usb or VCI and when I told Luba from cust serv that she said "shouldn't be a problem" I was relieved but again Justin said no.
I am pretty sure that if Justin had of turned up at a decent time, & allowed a little more time to go over it properly, he could of fixed it all on the day. I suppose though at nearly 7.00pm all they wanted to do was get home for dinner, hence the big rush....LOL although the manager did say he will stay around until it's fixed for me. I have been so patient with them, they have had enough time & chances to fix it, but now i'm pissed. cheers